Questions, Answered

Your first order is charged when you sign up. Orders placed close to the monthly cutoff may be scheduled for the 28th. Delivery time also depends on preparation and transit.

Subscriptions renew on the 28th of each month. Recurring orders are prepared after renewal, so the renewal date is not the delivery date. Check your subscription portal for your next renewal date.

Monthly, with renewals scheduled for the 28th.

Yes. Shipping is included in every subscription. No surprise fees at checkout.

Currently within the United States.

Reach out and we'll help you track it down and make sure you're taken care of.

Anytime before your next billing date, right from your account portal. No emails, no hoops.

To adjust your bag quantity or grind, open your subscriber portal before your next billing date. For any inquiries or help with a change, please use the support form under Contact Us.

Aube Chant is subscription first by design, but a one-time single bag is available if you'd like to try it before you commit.

An optional add-on for active subscribers. A new single origin each month, for when you feel like wandering, without disrupting your ritual.

Choose Signature Blend, Light, Medium, Dark, or Decaf. Each is available in Whole Bean, Drip, or Fine (for Espresso). Coffee subscriptions are $23 per 12 oz bag; one-time bags are $28.

Your choice. Whole Bean, Drip, or Fine (for Espresso).

We roast to order and prepare your shipment within a few business days of your renewal, so it arrives ready for your morning.

Specialty grade, roasted in the USA.

One signature ceremonial matcha, stone-milled from Saemidori and Tsuyuhikari leaves grown at a single garden in Shizuoka, Japan.

Whisk about one gram with 2oz of water at 175 degrees until frothy. Drink it as is, or top with hot or cold milk for a latte.

About 28 servings per 1oz pouch.

Yes. Coffee and matcha are separate rituals, each on its own steady rhythm. Keep one, or keep both.

Yes. Our coffee ships in compostable Biotre packaging, a certified compostable material that breaks down naturally.

No. We only make claims we can back up. Compostable means compostable, nothing dressed up.

Keep it sealed with the top folded down, in a cool, dry spot away from direct light.

Everything lives in your account portal. Update your plan, grind, shipping address, or billing date there anytime.

Contact us within 7 days of delivery and we'll make it right.

Because coffee and matcha are perishable, we don't accept returns on opened bags. If there was a fulfillment error, we'll correct it promptly.

Fill out the contact form, we'll get back to you within 1 to 2 business days.